Wednesday, November 25, 2009

Happy Thanksgiving From the Lumirance Family!

Running a high end skin care company can be a busy undertaking and we look for opportunities to stop, share a laugh and take a breath. Sometimes that happens when the mail arrives… Of course, we are not too thrilled to open bills but even that is a sign that we are running out of things and needing to reorder supplies. With Thanksgiving being just a day away, our customer service team had a warm and fuzzy feeling when a new customer had taken the time to write to us about her and her husband’s experience with our products. She even complimented our sales director Ginger for “her enthusiastic professionalism”! Such feedback really makes a difference between just business as usual and really making someone’s day…

Here is an abbreviated excerpt posted with permission:

“My husband and I have been using almost every product 2 times per day. Dan uses The Serum, The Cream, All Eyes, and the Antioxidant Serum for his dry Colorado skin and random razor burn. I have been using the Antioxidant Serum, Treatment Serum, Treatment Cream during the day and Antioxidant Serum and Universal Cream at night with great results!

We both feel 100% hydrated and soothed. In addition, I have seen many spots of hyperpigmentation eliminated completely, along with stubborn milia that peels didn’t seem to do much for. Personally, my skin has seen a remarkable recovery…

A special “Thank you” to Ginger, for her enthusiastic professionalism. A true gem! “ Jessica Wright

We want to thank Jessica for taking the time to write to us and if you are a new or an existing customer and want to share your experience, concerns or just send a note to say hello – we love hearing from you! Our offices will be closed for Thanksgiving while we celebrate and expand our waistlines… Happy Thanksgiving!